Outlook 2016 for Mac - Webex Integration after Sierra Upgrade I upgraded the OS to Sierra 10.12. After the 'upgrade' Webex Productivity Tools integration to Outlook fails. The 'Add Webex Meeting' box is still displayed in Outlook with a new meeting and 'Change Meeting' box is available for already established meetings.
- Contact sales to get Webex Events, Webex Training, Webex Support or any of our collaboration products. Any company, of any size, can get an enterprise plan to suit their needs. Webex Events Webex Events is our solution for hosting interactive webinars or large-scale virtual events.
- This tool resets customization that you've made to Outlook from the Outlook menu Preferences. It also restores Outlook window size and position settings. Set Default Mail App. This tool lets you choose Outlook for Mac as your default mail application. Then Outlook opens a new email whenever you click on a mailto: link in an email or website.
- Designating an Alternate Host using Cisco Webex Productivity Tools (Outlook Desktop Client) 1. Select Schedule Webex Meeting in the menu bar. Enter the meetings details and add attendees in the To: field. Navigate to Change Settings in the menu bar. Under the Resource tab select the attendee you would like to add as an alternate host.
MS Outlook is the world’s most preferred business email client. This application provides smart integration with Email, Contact, Calendar, and task, etc. Sometimes Outlook contains some issues faced by users, the common issue is Outlook 2016 for Mac repeatedly prompts for authentication.
This issue In Outlook stops the authentication process and keeps asking for passwords again and again and the user enters password authentication failed every time.
Now, let’s discuss the reasons for this error.
Know the Reasons for Outlook 2016 Authentication Failed Mac
We know that Mac OS has a top reputation for being secure and reliable around the globe. Additionally, provide Keychain Access which is an inbuilt password management program that worked to store account and password details. Sometimes Keychain Access is easily damaged or corrupted due to unexpected reasons and then it will disturb the whole workflow.
In the Mac Outlook, various duplicate tokens are in Keychain Acess due to corruption it will appear in the complex situation and confused among the valid credentials.
Techniques to Fix Outlook 2016 for Mac Repeatedly Prompts for Authentication
The Keychain Access program is corrupted then needs to delete cached passwords for the account and also need to delete the authentication tokens from KeychainAcess.
To overcome this situation, follow the given steps:
- First, users need to stop Outlook and all Office applications.
- Then, initialize the Keychain Access with the help of the below steps.
- Click on the Finder application in macOS and then using the Go menu choose Utilities.
- Then, in the Spotlight Search bar type Keychain Access and to open it double-click on Keychain Access.
- In the Keychain Acess search field, type Exchange.
- In this search result, choose each item to preview Account and click on Delete.(this process repeats until all Exchange items are deleted).
- Now, type adal in the search bar.
- Then, select all items and hit on Delete whose comes under the type of MicrosoftOffice15_2_Data: ADAL:<GUID>.
- After completing the above steps, then type Office in the search field.
- Then, choose all the items that name are Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2 and click on the Delete.
- Finally, exit from Keychain if you above steps execute successfully.
If you have not successfully overcome from Outlook 2016 authentication failed Mac issue.
Then you can try to convert your file from OLM to PST by using OLM Exporter to access your mail on Windows OS.
Conclusion
![Webex For Mac Outlook 2016 Webex For Mac Outlook 2016](/uploads/1/2/6/4/126473528/562349224.png)
Mac OS provides a reliable feature that remembered that valid credentials can save the user time by not asking for passwords every time but due to the creation of some duplicate tokens.it is an issue that occurs in Keychain Access name as Outlook 2016 for Mac repeatedly prompts for authentication. We discussed troubleshoot the issue by deleting the cache passwords in Keychain Acess. Hope this blog will help to fix this issue.
-->Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
Note
These steps affect all Office applications that use modern authentication.
Webex Plugin Outlook 2016 Windows
- Quit Outlook and all other Office applications.
- Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
- In the search field in Keychain Access, enter Exchange.
- In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
- In the search field, enter adal.
- Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
- In the search field, enter office.
- Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
- Quit Keychain Access.NoteWhen you start Outlook, you are prompted to authenticate.